Travel

Travel potential – Rise of smart bus ticket reservations

2 Mins read

Booking bus tickets has evolved from tedious queues at counters to seamless digital transactions within minutes. This convenience catalyzes, bus travel across India as the extensive connectivity penetrates deep into remote areas where trains don’t reach. Smart innovations now hope to increase bus reservation potential. Internet booking transformed bus travel.

  • Improving transparency in fares across operators
  • Allowing convenient booking from anywhere through mobiles
  • Simplifying payments via digital channels
  • Cutting booking overhead for repeated/group bookings
  • Enabling customers to compare amenities across buses
  • Reducing wastage of inventory via optimized algorithms
  • Curbing black marketing of tickets by touts

Yet persistent pain points like payment failures, lack of seating choices, cancellations, delays, and luggage insecurity restrain Indians from intercity bus usage at full potential.

Advanced tactics to optimize experience

  1. Predictive analytics – ML algorithms study billions of data points on traffic conditions, routes, weather, and holidays to forecast delays and surges. This intelligence plugs into apps to suggest early bookings when rates seem poised to rise or schedules seem unreliable due to external disruptions.
  2. Gamification – Operators experimented with “bus formats” like IPL auctions to secure seats. Travelers “bid” onboarding points and trip details of choice at optimal fares as prices dynamically cascade in real-time. The fun format may popularize bus travel over trains.
  3. Self-check-ins – Platforms allow self-check-ins via mobile apps to pre-reserve seats of choice. Passengers simply scan QR codes at boarding points to occupy reserved seats. It eliminates messy first-come-first-serve races upon bus arrivals.
  4. Smart wearables – Startups collaborate with state transports to offer IoT smart bands for contactless payments and bus ID validation. Just flash the bands instead of tickets. It also tracks rides, amenities used, and delays to claim refunds directly into linked wallets.
  5. Hyperlocal customization – Brands allow customizing bus searches by neighborhoods instead of just cities. Their algorithms suggest the fastest boarding points nearby alongside route maps, real-time seat vacancy, and confirmed ETAs.

Future beckons

  • Autonomous vehicles – Self-driving buses will automate route planning, navigation, boarding, and lodging of baggage without human involvement. Precision autonomous driving cuts collision risks, shrinks commute times, and allows centralized tracking.
  • AR/VR trip previews – Imagine virtually touring inside a luxury bus from kl to genting models with a 360° view from every seat before booking. Augmented reality will create immersive visuals for zero guesswork on comfort, leg space, recline options, etc.
  • Smart luggage – Bags could soon turn location-trackable through IoT and even self-propel towards booked seats once buses arrive. Remote locking and temperature control take bag security several notches higher as well.
  • Gamified loyalty programs – Imagine battle royale style contests where intense engagement over a month allows you to top leaderboards and win free yearly passes for bus travel.
  • Electric buses – Greener electric buses promise sustainability alongside swankier creature comforts for passengers thanks to saved fuel and maintenance costs. Some models even have business-class experience with ultra-luxury recliners.

So, next time you need to book tickets, don’t think twice before harnessing the potential of smart bus reservations. Trust technology-enhanced platforms for protected, personalized, and upgraded experiences unlike anything before. The future beckons, time to answer the call to the bus.